Terms & Conditions

Peak View Exteriors — Messaging

SMS Messaging Program

When users opt in to our messaging service, they will receive appointment confirmations and reminders after booking with our company. They may also receive promotional messages regarding our roofing, siding, and gutter services and any current promotions we may be running.

You can cancel the SMS service at any time. Simply text STOP to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

Section 01

Data Privacy & Protection

At Peak View Exteriors, we are committed to safeguarding your privacy and protecting your personal information. Our Privacy Policy outlines in detail how we collect, use, and protect your data.

By using our website or engaging our services, you acknowledge and agree to the data practices described in our Privacy Policy, which is incorporated into these Terms by reference.

Section 02

Collection of Data

We collect personal information that you voluntarily provide to us when you opt in to our services or agree to our Terms of Service. This may include:

• Identity information: Your name and contact details
• Communication information: Phone number, email address, and message content
• Service information: Details about your property, project scope, and scheduling preferences
• Technical information: Device data and usage patterns collected automatically via our website

This information is necessary for us to provide our services to you effectively.

Section 03

Use of Data

The data we collect is used solely for the purpose of delivering the services you have requested and for communication related to those services. We use your information to:

• Schedule and confirm appointments and project timelines
• Send relevant updates about your project or estimate
• Provide customer support and respond to your inquiries
• Deliver promotional messages about our services (SMS opt-in only)

We do not share, sell, or rent your personal information to any third parties. Your data will only be used in accordance with the purpose for which it was collected and in compliance with applicable privacy laws.

Section 04

Opt-In Communication

We will only contact you in relation to the services you have opted in for. By agreeing to our Terms of Service, you consent to receive communications related to your request or service.

If you wish to withdraw your consent or opt out of future communications, you may do so at any time by:

• Replying STOP to any SMS message from us
• Emailing us at [email protected]
• Calling us directly at (715) 888-9859

Section 05

Compliance with A2P 10DLC

Our communication practices comply with A2P 10DLC (Application-to-Person 10-Digit Long Code) regulations. We ensure that all messaging is carried out in accordance with the guidelines and requirements set forth by these regulations, including:

• Clear opt-in and opt-out mechanisms for all SMS communications
• Transparent identification of Peak View Exteriors as the message sender
• Compliance with carrier requirements and CTIA messaging guidelines
• Maintenance of records related to user opt-in consent

Section 06

Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized access, alteration, disclosure, or destruction.

These measures include secure cloud storage, data encryption, access controls, and regular review of our data handling practices. Despite our best efforts, no security system is impenetrable. We encourage you to notify us immediately if you suspect any unauthorized use of your information.

Section 07

Changes to Terms

We may update our Terms and Conditions from time to time to reflect changes in our business, services, or applicable law. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of any such changes.

We recommend reviewing this page periodically. The date at the top of this page reflects when the Terms were last reviewed or updated.